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Limited Warranty

Built to code.
Built to last.

Backed by a clear, structured limited warranty — now up to 25 years of protection on PPGL panels.

View coverage summary File a warranty claim
Purchased before Oct 1, 2026
15-Year Warranty

Panels bought before the cutover use our prior PPGI substrate and stay covered under the original 15-year limited warranty — no matter when they were manufactured.

Purchased on / after Oct 1, 2026
25-Year Warranty

Our upgrade to Pre-Painted Galvalume® (PPGL) — a 55% aluminum-zinc alloy with an SMP topcoat — steps coverage up to a 25-year limited warranty on new purchases.

Find your warranty

Which warranty applies to me?

Enter the date you purchased your ecFence panels and we'll show the warranty that applies — ready to download.

Select your purchase date to see your coverage.
PPGI

15-Year Limited Warranty

Purchased before the October 1, 2026 PPGL cutover — your panels are covered under the prior 15-year limited warranty.

Download 15-year warranty ↓
PPGL

25-Year Limited Warranty

Purchased on or after October 1, 2026 — your panels use the upgraded PPGL system and carry the 25-year limited warranty.

Download 25-year warranty ↓

Warranty at a glance

Up to 25 Years of Coverage

Tiered protection on PPGL panels. Purchases before Oct 1, 2026 carry the prior 15-year warranty.

SMP Finish Protection

Covered against chipping, peeling, cracking, fade, and chalk.

Engineered for Florida & HVHZ

Permitted in Miami-Dade County (HVHZ); engineered to FBC 2023 (ASCE 7-22).

Panel Replacement Coverage

Manufacturing & corrosion defects covered — labor not included.

Coverage Summary

The essentials, in plain English.

Up to 25 years of coverage on PPGL panels, with tiered protection.

SMP finish covered against chipping, peeling, cracking, fade & chalk.

Galvalume® substrate warranted against corrosion perforation under normal conditions.

Permitted in Miami-Dade County (HVHZ); engineered to Florida Building Code 2023.

Panel replacement or prorated credit (labor not included).

Not covered: improper installation, storm or impact damage, direct-marine / salt-spray coastal zones, or normal wear.

Transferable to new owners ($50 fee, within 60 days of sale).

Initial claim response within 7 business days.

✓

What's covered

✓ Substrate perforation from corrosion under normal atmospheric conditions (25 yrs on PPGL)
✓ SMP finish: chipping, peeling, cracking, flaking, or loss of adhesion (25 yrs)
✓ Excessive color fade (over 7 Delta E, ASTM D2244) and chalk (over rating 8, ASTM D4214)
✓ Manufacturing or material defects present at the time of manufacture

Translation: if we messed up, we fix it.

✕

What's not covered

✕ Improper installation or failure to follow ecFence guidelines
✕ Direct-marine / salt-spray coastal environments (see coastal zones)
✕ Storm events, windborne debris, hurricanes, or hail over 1 inch
✕ Cutting with abrasive-blade saws or other coating-damaging methods
✕ Below-grade or ground-contact portions of posts
✕ Normal weathering within stated fade and chalk thresholds
✕ Labor, removal, reinstallation, or transportation costs

We're good, but we're not magicians.

The fine print, unfined.

ecFence panels are backed by a 25-year limited warranty on PPGL (Pre-Painted Galvalume®) products purchased on or after October 1, 2026 — the 25-year clock runs from the date of original purchase. Products purchased before October 1, 2026 remain covered under the prior 15-year warranty, regardless of when they were manufactured.

At our discretion, ecFence repairs or replaces the defective product, or issues a prorated store credit toward an equivalent ecFence product: 100% in years 1-10, 70% of current retail value in years 11-18, and 40% in years 19-25. Replacement materials do not restart the warranty clock.

ecFence aluminum trim and powder-coated posts carry a 5-year finish-only warranty against chipping, peeling, and excessive fade. Below-grade post portions and installer field-cut edges are not covered.

The warranty transfers to a new property owner for a $50 fee, requested in writing within 60 days of the property sale. The remaining warranty period continues unchanged — a transfer does not extend or restart it.

ecFence Systems is a DBA of Aluminm Inc.; all warranty obligations are backed by Aluminm Inc. Coverage applies to normal residential and light-commercial fence use within the contiguous United States (lower 48).

The Process

How to file a claim

1

Upload photos + proof of purchase

2

Submit the claim form

3

Resolution within 30 days if approved

What to include Proof of purchase Photos of the issue Project address & installer Description of the problem

File a warranty claim

Or email everything to warranty@ec-fence.com — we'll respond with next steps.

Supporting Evidence
Fields marked * are required.

This page is a summary.

The complete warranty terms are being finalized. For the current terms or any question, our warranty team is happy to help.

Contact warranty team →
For Installers & Distributors

Proper installation keeps coverage valid.

Review the approved installation guidelines and requirements.

Watch installation video

ecFence Systems is a division of Aluminm Inc. The 25-year PPGL warranty applies to purchases made on or after October 1, 2026; earlier purchases carry the prior 15-year warranty. Coverage subject to proper installation and maintenance.

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